Last updated: June 3, 2026 · Effective date: June 3, 2026
These Terms govern your use of Venderra. Please read carefully.
By using Venderra, you agree to use it honestly and not abuse it. Reviews must be your real opinion based on real experience. We may remove content or accounts that violate these terms. Venderra is provided "as is", we make our best effort but can't guarantee perfection. We can change these terms with notice. Disputes are resolved through binding arbitration unless prohibited by law.
These Terms of Service ("Terms") form a binding legal agreement between you and Venderra ("Venderra," "we," "us," "our") governing your access to and use of venderra.co and related services (collectively, the "Service").
By accessing or using the Service, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, do not use the Service.
You must be at least 18 years old and acting in a business capacity to use the Service. If you are using the Service on behalf of an organization, you represent that you have authority to bind that organization to these Terms.
Venderra is a B2B vendor intelligence platform that helps marketers and procurement professionals discover, compare, and review business vendors. The Service includes:
We may add, modify, or remove features at any time. We will provide reasonable notice for material changes that affect paid features.
You may need to create an account to access certain features. When you do, you agree to:
You may not maintain multiple accounts to manipulate reviews, evade bans, or abuse the Service. Each user is limited to one personal account.
You agree NOT to:
We reserve the right to investigate and take action against accounts that violate these rules, including suspending or terminating access, removing content, and reporting illegal activity to law enforcement.
You are solely responsible for any content (reviews, ratings, comments, notes) you submit to Venderra. You represent and warrant that:
By submitting content to Venderra, you grant us a non-exclusive, royalty-free, worldwide, perpetual, irrevocable, sublicensable license to use, reproduce, modify, adapt, publish, translate, distribute, and display that content on the Service and in marketing materials (including blog posts, social media, and aggregated reports). You retain ownership of your content.
We moderate reviews for policy violations using a mix of automated checks and human review. We may reject, edit, or remove any content that violates these Terms or our community guidelines. We are not obligated to publish any specific content.
All reviews are published anonymously by default. We do not reveal the identity of reviewers to vendors, the public, or any third party except where compelled by valid legal process. We strongly believe anonymity is essential to protect reviewers from retaliation and to ensure honest feedback.
You can request removal of your own reviews at any time by emailing hello@venderra.co. Vendors cannot directly remove reviews about them, but they can flag content for our review.
Venderra maintains profiles of B2B vendors based on publicly available information, peer reviews, and (where applicable) data submitted by vendors themselves. Inclusion in our directory does not imply endorsement, partnership, or affiliation.
Vendors may claim their profile by submitting a verification request. Once verified, vendors can edit their profile description, pricing, and other details. Vendors cannot edit reviews submitted by users about them.
If you claim a vendor profile, you agree to:
Vendors who violate these obligations may have their claim revoked, profile downgraded, or be banned from the Service.
The Service, including all design, code, content, logos, trademarks, and underlying technology, is owned by Venderra and protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, or create derivative works of the Service without our written permission.
The "Venderra" name and logo are trademarks of Venderra. You may not use them without our written permission, except for fair use such as referring to the Service in editorial content.
Vendor names and logos remain the property of their respective owners. We use them under fair use to identify vendors in our directory.
Venderra is currently free for buyers (marketers, procurement teams). We may introduce paid features in the future. If we do:
Vendors who purchase paid services from Venderra (e.g., enhanced profiles, lead access) are subject to a separate vendor agreement.
The Service is provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement.
Specifically:
To the fullest extent permitted by law, Venderra and its officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the Service.
This includes but is not limited to: lost profits, lost revenue, lost data, business interruption, reputational harm, or damages from your reliance on vendor information or reviews.
Our total cumulative liability to you for any claim arising from or related to the Service shall not exceed the greater of (a) the amount you paid us in the twelve months preceding the claim, or (b) one hundred US dollars ($100).
Some jurisdictions do not allow the exclusion or limitation of certain damages. In such jurisdictions, our liability is limited to the maximum extent permitted by law.
You agree to defend, indemnify, and hold harmless Venderra and its officers, directors, employees, and agents from any claim, damage, loss, liability, or expense (including reasonable attorneys' fees) arising out of:
You may stop using the Service at any time and request deletion of your account by emailing hello@venderra.co.
We may suspend or terminate your account if:
Upon termination, your right to use the Service ends immediately. Sections that by their nature should survive termination (Sections 7, 9, 10, 11, 13) will survive.
Before filing any formal claim, you agree to contact us at hello@venderra.co and try to resolve the dispute informally. Most issues can be resolved within 30 days through good-faith discussion.
If informal resolution fails, any dispute arising out of or related to these Terms or the Service shall be resolved through binding arbitration administered by JAMS under its applicable rules, except where prohibited by law. The arbitration will take place in Virginia, USA, and will be conducted in English.
You agree to resolve disputes only on an individual basis, and not as a plaintiff or class member in any class, collective, or representative action.
This arbitration clause does not apply to: (a) claims for injunctive relief related to IP infringement; (b) small-claims court cases; or (c) where prohibited by applicable law.
These Terms are governed by the laws of the Commonwealth of Virginia, USA, without regard to conflict-of-law principles. To the extent any litigation occurs (rather than arbitration), the parties consent to exclusive jurisdiction of the state and federal courts located in Virginia.
We may update these Terms from time to time. When we do:
For questions about these Terms, contact us at:
Email: hello@venderra.co
Subject line: "Terms Question"